Refund & Warranty Policy
We currently accept returns or exchanges only in the following cases:
- Damaged or defective products
- Incorrect product received
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at:
To process your request, please provide:
- Order details
- Clear images of the product
- Unboxing video (if available)
Once your request is verified by our support team, we will arrange a replacement or exchange accordingly.
Please note that returns or exchanges will only be accepted after confirmation from our support team.
Warranty Policy
All LIMORA watches come with a 2-month warranty from the date of delivery.
Warranty Covers
The warranty covers:
- Manufacturing defects
- Functional issues not caused by misuse
What is Not Covered
The warranty does not cover:
- Physical damage caused by mishandling, drops, or accidents
- Normal wear and tear from regular usage
- Unauthorized repairs, modifications, or tampering.
Cancellation Policy
Orders can only be cancelled within 5–12 hours of placement. Once an order has been shipped, cancellations will not be accepted.
For order cancellation requests, please contact us at:
Note: Cancellation requests are accepted only with a valid reason.